Local Printer
Repair Service
Click
here to submit a support request now.
Our expert
local printer repair
technicians are available in most major cities in the continental US,
Alaska, and Hawaii. This
national map shows the general locations of our partner technicians. When
you submit the online service request form you are under absolutely no
obligation. Upon receipt of your information we will review the printer
model and problem description, then forward it to our most qualified
partner that is closest to your location. You will receive a call from the
support desk to go over the printer issue and estimated charges before you
authorize a technician to be dispatched to your location.
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They have always taken care of my printer problems in a quick and concise
manner. I would recommend them to anyone that has printer problems.
R.G. - Verizon
Field Support
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We
Provide:
Dedicated Customer Service rep to help keep you updated and informed.
Same day and next day
service available (conditions apply).
Competitive
rates and unsurpassed reliability.
Service and
maintenance contracts available.
Complete leasing programs, including maintenance.
Please
complete the online service request form below.
Skilled Support Staff
Here are a few of the
manufacturers that our field technicians are qualified to support:
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Hewlett Packard
Lexmark
Xerox
Epson
Tektronix
IBM
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Printek
Printronix
Tally Genicom
Datamax
Zebra
Muratec
|
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I'd just like to express my thanks and gratitude for having such a
great technician working for you! He's been a very good
resource for information, plus, his technical knowledge and resources
at hand have helped us . . . in several ways. He's always prompt
and courteous and if he's running late, he calls and
re-schedules. He's bright and eager to help and I don't think the
word 'NO' is in his repertoire. It's always a pleasure to work
with someone as personable and with the skills required to GET THE JOB
DONE, while keeping his clients happy.
G.G. - Siemens
Desktop Support
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Pro-active
call management and a customized software system allow us to control every
aspect of a service call while providing up to the minute updates to our
customers. Our service delivery program is based on strict process and
procedure, forcing a stable service delivery environment. Because of the
flexibility of this software, the processes are custom tailored to fit
most any service and communications scenario needed by our customers. We
understand the importance of accurate and immediate communications, and
have made this the foundation of our printer repair service operation.
Competitive
On-Site Rates
| Labor
and Travel Type |
Rate |
Comments |
| |
|
|
| Desktop Laser/Dot
Matrix/Fax |
$85/hour |
1 hr min labor |
| Flat site fee
(travel) for Desktops/faxes |
$55 flat/visit |
Flat rate applicable
within 50 miles major metro area. Otherwise Desktop hourly rate
Portal to Portal outside 50 miles. |
|
|
|
| Diagnostic Fee for
all Color Lasers |
$95
flat |
Flat rate includes labor & travel |
| Color Laser & Multifunction |
$95/hour |
Hourly rate applies to non-diagnostic visits. 1 hr min labor,
portal to portal |
| Xerox/Tektronix
Color Laser |
$105/hour |
Hourly rate applies to non-diagnostic visits. 1 hr min labor,
portal to portal |
|
|
|
| Line Printer |
$105/hour |
2 hr min portal to portal |
| Thermal non-impact
Printer (Label) |
$95/hour |
2 hr min portal to portal |
| Wide Format
Printer (Plotter) |
$150/hour |
2 hr min portal to portal |
|
|
|
| Saturday
Service/After Hours |
$165/hour |
2 hr min portal to portal |
| Sunday/Holiday |
$195/hour |
2 hr min portal to portal |
|
|
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| NOTE:
After minimums are covered, any additional labor or travel
time is billed in tenths of an hour increments. |
Please complete the Service Request Form below.
Submission of this form does not obligate you to a service
call. It simply
gives us a little information to get started with. We will contact you to
determine how you would like to proceed with solving your printer problem.
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Printer Service
Request Form
* Indicates required field.
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